Tools maintenance schedule

The tools listed here follow maintenance schedules that are set by their respective service providers. While we publish the maintenance schedules here to help you stay informed and plan ahead, we are also working closely with service providers to reduce impact and ensure maintenance windows are as optimal as possible for your usage.

To know about the schedule of the monthly maintenance activities, refer to Upcoming Maintenance Advisories.

GitLab dedicated

SHIP-HATS regularly upgrades GitLab to stable, production-ready versions shortly following upstream releases, balancing new feature availability with infrastructure reliability improvements.

Item	Impact to activity during this timing	Frequency/Timing
SaaS	No impact / Intermittent connectivity	Weekly, Wednesday 9 PM to Thursday 1 AM

FOD

Item	Impact to activity during this timing	Frequency/Timing
SaaS	Service will be unavailable during the maintenance period.	Monthly, every last Wednesday of the month 10 PM to 2 AM (SGT)

Nexus IQ

Item	Impact to activity during this timing	Frequency/Timing
EBS Snapshots	New activity happening after the snapshot is initiated may not be included in snapshot.	Daily, 3 AM to 4 AM

Nexus Repo

Item	Impact to activity during this timing	Frequency/Timing
EBS Snapshots	New activity happening after the snapshot is initiated may not be included in snapshot.	Daily, 3 AM to 4 AM
S3 Bucket Snapshots	Nexus Repo will be frozen while this is ongoing. (Read-only)	Daily, 3 AM to 4 AM

pCloudy

Item	Impact to activity during this timing	Frequency/Timing
Database Backup	Intermittent connectivity during the maintenance period.	Daily, 2.30am-3.00am SGT.

Troubleshooting

Upcoming maintenance advisories