Add SHIP-HATS to an existing subscription account
If your agency already has a subscription account, you can use that to subscribe to SHIP-HATS.
Prerequisites
Ensure the following:
- You are a Subscription Admin (SA) of this account.
Steps
Step: Access the subscription account
Log in to Console.
On the Dashboard, go to the Subscription account(s) widget.
This widget lists the subscription accounts that you have access to.
Select the required subscription account.
For detailed steps, see View subscription accounts.
Note: You can’t save the request as a draft while adding new product(s) to an existing subscription.
Step: Select product(s)
- Select SHIP-HATS.
- Click Next.
Step: Select plan(s)
Click Download the product agreement to review the terms before proceeding.
Enter the required details:
| Field | Description |
|---|---|
| Tentative start date | Select the date when your agency plans to begin using SHIP-HATS. By default, Console displays a suggested start date. You can only select: - Future dates - Working days (excluding weekends and public holidays) The selected date is tentative. The actual start date depends on: - Subscription approval by your agency approver - Product onboarding by your agency - Resource provisioning by the SHIP-HATS team |
| Select a plan | Select the tools required for your subscription. đź’ˇ Tip: The Cost Estimate pane updates automatically as you add or remove tools. Use it to estimate your subscription cost before submitting the request. |
| Promotional code (optional) | Enter a valid promotional code, then click Apply. The code is applied automatically if valid. |
- Click Next.
Step: Enter approver details
The approver must be a public officer who is authorised to approve subscription requests for your agency.
This is typically:
- A Chief Information Officer (CIO), or
- A public officer authorised by the CIO to approve subscription requests
- Enter the approver details and supporting information:
| Field | Description |
|---|---|
| Approver full name | Enter the full name of the approver. |
| Approver email | Enter the organisational email address of the approver. |
| Designation | Enter the approver’s designation (for example, CIO or delegate). |
| Upload documents (optional) | Upload supporting documents for the approver’s reference (for example, AOR or approval email). |
| Remarks to Approver (optional) | Enter any remarks or context for the approver. |
- Click Next.
Step: Review subscription details
Review the details displayed on the Summary page.
If needed, click Edit in the relevant sections to update the information.
In Product and plan details, download the product agreement if you have not done so earlier.
Click Submit.
The Submit for approval page is displayed.
Step: Submit for approval
On the Submit for approval page, select the checkboxes to confirm that you have reviewed and agree to the product agreement(s).
Click Submit.
A confirmation message appears. The subscription request is submitted for approval.
Once approved, the subscription account is created.
Next steps
Approver will be notified to approve the request and once approved, all the SAs will be notified.
