SHIP-HATS pricing and billing model
SHIP-HATS tools are billed based on the type and quantity of resources allocated to your subscription, such as licences, devices, applications, or analysis capacity.
Billing generally starts when the tool, licence, or capacity is provisioned.
Public officers can view pricing at SHIP-HATS pricing using a non-SE GSIB or COMET device.
You are billed for what you subscribe to, not what you use.
Quick summary
- Costs are based on resources subscribed, not actual usage
- Billing starts when tools or capacity are provisioned
- Most tools are billed by licences, devices, or capacity
See Understand subscription units for details.
Free tools
The following tools are available at no additional cost:
| Tool | Billing model | Notes |
|---|---|---|
| SonarQube Community Edition | Free | Code quality analysis |
| pCloudy Shared Devices | Free | Shared mobile testing devices |
Licence-based tools
Billed based on the number of licences subscribed.
| Tool | Billing model |
|---|---|
| GitLab Ultimate | Charged per licence |
| Atlassian (Jira & Confluence) | Charged per licence |
| Sonatype (Nexus IQ & Nexus Repository) | Charged per licence |
| Jira Service Management (JSM) | Charged per licence |
- Charges apply based on licences subscribed, even if not assigned to users.
Device-based tools
Billed based on the number of devices provisioned.
| Tool | Billing model |
|---|---|
| pCloudy Dedicated (iOS) | Charged per device |
| pCloudy Dedicated (Android) | Charged per device |
- Billing starts once devices are provisioned, regardless of usage.
Capacity-based tools
Billed based on capacity allocated.
| Tool | Billing model |
|---|---|
| SonarQube Enterprise Edition | Charged per block (400K lines of code) |
| Fortify on Demand (FoD) | Charged per application |
- Billing starts when capacity is provisioned.
Instance-based services
Billed per instance (site).
| Service | Billing model |
|---|---|
| Atlassian Dedicated Site | Charged per site / instance |
Some Atlassian plugins may be billed in USD as pass-through vendor costs.
Optional support services
| Service | Billing model |
|---|---|
| Extended support (after office hours) | Charged per support hour |
Charges apply for support provided:
- After 5:30 PM SGT on weekdays.
- On weekends and Singapore public holidays.
Key billing principles
- Billing starts when resources are provisioned.
- Costs are based on quantity subscribed, not usage.
