Remove licences from users

This topic explains how Subscription Administrators (SAs) can revoke (unassign) a tool licence from a user via the Console.

Applies to:

• Atlassian (Jira & Confluence)
• GitLab
• Sonatype (Nexus IQ & Nexus Repository)
• Jira Service Management (JSM)

Prerequisite

You can revoke a licence only if the licence cost is paid by your subscription.

Steps

The following example shows how to revoke an Atlassian licence. Follow similar steps for other tools.

1. Log in to Console using your non-SE GSIB, COMET, or GMD (SEED) device.
2. Go to Subscription Accounts and select the required SHIP-HATS subscription.
   
3. Go to USER MANAGEMENT.
4. Find the required tool and click the down arrow next to it.
   
5. Click Manage.
   
6. Select the user(s) to revoke and click the delete icon.
   

   If you can’t find the user, use the Search box to locate them by their email address or name.

7. Confirm the deletion when prompted.
8. To revoke licences for other tools, repeat the steps.

Result

• The user can no longer access the revoked tool(s).
• The licence seat is released and becomes available for reassignment.
• If you remove all licences assigned to a user, that user is no longer part of your subscription.