| Agency Portal |
The FileSG portal used by authorised agency staff to issue and manage documents. |
| Sidecar file |
The CSV containing recipient, document, notification and template information for an issuance. |
| Transaction ID |
Identifier provided to a recipient for document retrieval in the non-Singpass flow. |
transactionUuid |
Transaction identifier used in the documented Recall workflow. |
applicationType |
FileSG identifier for the document/application type, provided during onboarding. |
externalRefId |
An agency’s own identifier for an issuance, useful for troubleshooting. |
transactionName |
Short description of the issuance; used as the email subject in the documented notification flow. |
deleteAt |
Date after which the document is removed from FileSG. |
expireAt |
Date used to control validity of OA files. |
| OA |
OpenAttestation document. |
| Singpass retrieval |
Retrieval using Singpass authentication. |
| Non-Singpass retrieval |
Retrieval using Transaction ID, identity information and an OTP/2FA challenge. |
| CorpPass retrieval |
Retrieval of business documents using CorpPass. |
| Recall |
Removes a document from the recipient’s FileSG inbox and prevents further access; documented as irreversible. |
| Revoke |
Invalidates a document. The exact manual FileSG workflow should be confirmed before publication. |
