A Singapore Government Agency Website

About Documentation

Login

FileSG User Guide

I want to onboard ...
- ABCs of Onboarding
How do I ...?
- Issue documents
  - Issue a document manually
    Prepare the sidecar file
    Sidecar field reference
    Prepare your ZIP file
    Submit an issuance request
    Check the status of an issuance
  - Issue documents via API
- Retrieve documents
  - Retrieve with Singpass
  - Retrieve without Singpass
  - Retrieve with CorpPass
  - Troubleshoot retrieval
- Manage issued documents
  - Recall a document
  - Revoke a document
- Create document templates
- Create notification templates
- Troubleshooting
  - Issuance problems
  - Sidecar file problems
  - ZIP file problems
  - Retrieval problems
  - CorpPass problems
- Reference
- for archival
  - Create a PDF Document Template
    1. Step 1: Accessing the PDF Designer
    2. Step 2: Creating your first template
    3. Step 3: Creating the excel template
  - Issue Document(s) via the Agency Portal
    1. How to issue documents manually as agency staff
    Step 1: Prepare the sidecar file
    b. Details of fields in sidecar file
    Country Code List
    Step 2: Access the Agency Portal
    Step 3: Issue the document
    a. How to create the zip file for submission
    b. How to submit an issuance request
    Step 4: Check the status of your issuance request
  - Retrieve Document(s) as a Recipient
    1. How to retrieve documents as a Singapore Resident
    a. How to grant access to FileSG as a CorpPass Administrator
  - Recall Wrongly Issued Document(s)
    1. How to recall a document

Home
Docs
FileSG
FileSG User Guide
Reference

Reference

Use the reference section when you already understand the workflow and need to look up a specific value or field.

Sidecar field reference
Country code list
Terminology

Chat with me!

Ask Spoon

Rate chat

Download Transcript

Powered by GovTech