Manage issued documents
FileSG provides different ways to manage documents after issuance.
Choose an action
Recall a document
Use Recall when you need to remove a document from the recipient’s FileSG inbox.
Revoke a document
Use Revoke when the intended outcome is to invalidate an issued document.
note: Revoke is only applicable for OA documents.
Recall vs Revoke
Do not treat Recall and Revoke as interchangeable.
| Action | Intended outcome |
|---|---|
| Recall | Removes the document from the recipient’s FileSG inbox and prevents further access. |
| Revoke | Invalidates the issued document. |
