Submit an issuance request

Submit your ZIP file through the FileSG Agency Portal.

Before you begin

Make sure your ZIP has been prepared according to Create the ZIP file.

You also need:

• A whitelisted WOG email address.
• Access to the FileSG Agency Portal.
• The ZIP file to submit.

Step 1 — Open the Agency Portal

Go to FileSG Agency Portal.

Step 2 — Sign in

Enter your WOG email address and complete the OTP challenge.

Your email address must be whitelisted for FileSG Agency Portal access.

Step 3 — Open the issuance function

After signing in, select Issue.

Step 4 — Upload the ZIP file

Select your ZIP file, or drag and drop it into the upload area.

Step 5 — Submit

Click Submit.

FileSG will process the request and send an acknowledgement email with the status of the issuances.

What happens next?

Go to Check issuance status to view the report.