Manage user access

Subscription and technical admins can control user access to the products they have subscribed to. Subscription admins can manage both account and system user access. Technical admins can also manage account user access, but can only manage system user access for the systems they are designated as admins of.

Note: Refer to the description text located underneath the tool label to understand the functionalities that the tool controls access to.

Audience

Primary and secondary subscription admins
Technical admins

Prerequisites

You need a non-SE GSIB or Comet device or GMD.
You need to be logged in to TechBiz portal.
An approved TechBiz account.
A provisioned TechBiz system.

Add or remove users

To add users

From the left navigation menu, click Subscription Accounts.
Select APPROVED from the Status dropdown list to view all the approved accounts.
Select the required account.
In the top navigation bar, click USER MANAGEMENT.
Select the required Product from the Products dropdown list to select the SGTS Product tools to manage.
Select the required tool to add users. For example, GitLab.
Click Manage > Add users.

Note:
The usage count is linked to the corresponding subscription plan.
Usage count displays the quantity of assigned users and the maximum number of concurrent users authorised. For example, a count of 2/33 indicates that 2 out of the total 33 subscribed users have been assigned.

Enter the name or email address of the user.

Note:
User needs to have a TechPass account for their names to appear in the dropdown list.
Each user can only be added to one subscription account. Attempting to add a user to multiple subscription accounts will result in an error.
To add a user to a specific Product, such as GitLab, Atlassian, SonarQube, or others, the user needs to access the Product itself and configure their user account accordingly. Each Product may have its own dedicated user management interface or settings panel where users can add, modify, or remove user accounts.

Click Submit.

To add multiple users

Click Batch add.
Download the excel template. Enter the required details on the excel sheet and save the file.
Click Choose a file. Select the required file.
Click Submit.

Note: Admins may encounter common errors such as users already associated with another subscription account, users without a TechPass account, and incorrect email addresses.

To remove a user

From the the left navigation menu, click Subscription Accounts.
Select APPROVED from the Status dropdown list to view all the approved accounts.
Select the required account.
In the top navigation bar, click USER MANAGEMENT.
Select the required Product from the Products dropdown list to select the SGTS Product tools to manage.
Select the required tool to remove users. For example, GitLab.
Click Manage.
Click the delete icon corresponding to the user’s name.
Click Confirm to delete the user.