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Open Data Access (GovTech subscriptions only)

Open Data Access is a GovTech initiative that promotes internal collaboration (innersourcing).

It applies only to GovTech-owned SHIP-HATS subscriptions for Jira.

How Open Data Access works

Access is granted through centrally managed Atlassian user groups.

Component Description
User groups tech users, site users
Assignment Automatically added to newly created Jira projects
Group management Centrally governed (not managed at project level)

Do not remove these groups. They are required for Open Data Access.

Access requirements

A user receives Open Data Access only if both conditions are met:

Requirement Description
Group membership User belongs to tech users or site users
Licence User has a valid Atlassian (Jira & Confluence) licence under the subscription

Important considerations

  • Permissions are applied at the project/space level via group assignment.
  • Project administrators can view the following groups in the Jira and Confluence spaces and must not remove them:
    • tech users – manages access for GovTech users in HQ.
    • site users – manages access for GovTech users at site locations.
  • Removing the licence revokes access entirely.
  • Removing group membership revokes Open Data Access for that project/space.

Jira access granted

For Jira projects under GovTech-owned SHIP-HATS subscriptions, Open Data Access grants:

Capability Access
Browse projects ✅
View issues ✅
View comments ✅
View attachments ✅
Create, edit, or delete issues ❌ Not granted
Manage project configuration ❌ Not granted

Users receive read-only access to Jira projects through the Open Data Access groups.

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