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View Jira Service Management (JSM) projects

Subscription Admins (SAs) and Project Admins (PAs) can view the Jira Service Management (JSM) projects created under a SHIP-HATS project.

Prerequisites

Ensure the following:

  • You are a Subscription Admin (SA) for the subscription, or a Project Admin (PA) for a SHIP-HATS project within the subscription.

Steps

  1. In Console, go to Products > SHIP-HATS, and select the required subscription to open the Workspace.

    For detailed steps, see Access Workspace.

  2. Click Tools > Jira Service Management.

  3. Select the required SHIP-HATS project.

    The list of JSM projects created for the selected SHIP-HATS project is displayed.

    view-jsm-projects

    If no JSM projects are listed, the SHIP-HATS project may not have any JSM projects created yet. See Create JSM projects.

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