Subscribe to Atlassian Dedicated Site
Agencies can subscribe to an Atlassian Dedicated Site through a SHIP-HATS subscription in Console.
Choose the option that matches your situation
| Your situation | What to do |
|---|---|
| Your agency does not have a SHIP-HATS subscription | Subscribe to SHIP-HATS and include Atlassian Dedicated Site |
| Your agency already has a SHIP-HATS subscription | Add Atlassian Dedicated Site to your existing subscription |
During subscription
Specify the number of dedicated sites (units) required.
A dedicated site provides an isolated environment.
Users must have the appropriate licences to access tools on the site:Atlassian (Jira & Confluence) licence — required to use Jira or Confluence
Jira Service Management (JSM) agent licence — required for agents managing service requests (if JSM is used)
Next steps
After subscribing to an Atlassian Dedicated Site:
| Scenario | Next steps |
|---|---|
| New subscription created | Wait for the subscription to be approved → Request a dedicated site |
| Added dedicated site to an existing subscription | Request a dedicated site |
Things to know
Billing starts when the dedicated site (unit) is provisioned.
A dedicated site does not include user licences. You must subscribe to and provision the required licences separately.
You can update your subscription anytime to increase or reduce the number of dedicated sites (units). See Billing use cases.
