Roles and permissions in Atlassian dedicated sites
Atlassian Dedicated Sites provide administrative roles that control how applications and users are managed within the site.
Available roles
The following roles are available in Atlassian dedicated sites:
| Role | Description |
|---|---|
| Site admin | Manages the dedicated site and controls access to Atlassian applications. |
| App admin | Administers a specific application such as Jira or Confluence. |
| User | Uses Jira or Confluence applications. |
| JSM agent | Responds to customer requests in Jira Service Management. |
Default role assignment
When a dedicated site is provisioned:
- All Subscription Admins (SAs) and Project Admins (PAs) with an Atlassian licence are assigned the Site admin role.
What site admins can do
Site administrators can:
- Assign application administrators and users for Jira and Confluence.
- Assign JSM agents for Jira Service Management.
- Manage access to Atlassian applications within the dedicated site.
Application-level permissions
Permissions within each application are managed separately.
For details, see:
Important notes
- SHIP-HATS does not enforce default permission configurations for dedicated sites.
- Each agency manages user access and permissions according to its internal policies.
- Organization admin roles mentioned in Atlassian documentation are not applicable to SHIP-HATS agencies.
