Get Support
Mirage Support Assistant
Our Support Assistant is the fastest way to get help with Mirage. It can:
- Guide you through features and usage steps (mock data generation, synthetic data generation)
- Help you navigate the Web UI
- Troubleshoot common issues with uploads, data preparation, and generation
- Advise on how to improve data quality and privacy metrics
- Help with registration, onboarding, and access
- Answer FAQs about data security, classification, and pricing
We strongly recommend trying the assistant first for the fastest resolution.
Raise a Support Ticket
If the Support Assistant is unable to resolve your issue, raise a ticket with our team through the customer portal. The assistant can help you prepare a summary to include in your ticket.
Contact Us
If you are facing difficulties accessing the customer portal, you may contact the privacy tools team at mirage@tech.gov.sg.
