GovWallet Payouts Onboarding Timeline
This section outlines the onboarding timeline for agencies that want to use GovWallet disburse digital credits and manage payouts schemes. It summarises the key stakeholders, the setup sequence, and the typical timeline that is required for a launch.
GovWallet supports agencies that want to deliver payouts through a secure, government-compliant digital wallet flow. Before a scheme can go live, the agency must identify the banking partner, choose a frontend interface, complete technical and administrative onboarding, and then configure the payout scheme in GovWallet.
How long will it take to onboard/integrate with GovWallet?
| Phase | Task | Duration | Stakeholder |
|---|---|---|---|
| Prerequisites to Pre-Setup | Identify banking partner via GVT (T) 24010 | As required | Agency |
| Identify frontend interface to support the service experience | As required | Agency | |
| Kick off discussion with all parties | 1 hour (call) | Agency, Banking partner, Frontend interface team, GovWallet team | |
| Issue PO to banking partner and complete administrative onboarding with bank | As required | Agency, Banking partner | |
| Complete bank technical setup | 2 weeks | Banking partner | |
| Complete frontend interface technical setup | Around 1 - 8 weeks (depending on agency’s timeline) | Frontend interface team | |
| Onboarding to Integration | Complete GovWallet onboarding | As required | Agency |
| Staging and Testing to Scheme setup | Complete GovWallet technical setup | 1 week | GovWallet team |
| Complete GovWallet Adminstrative Portal onboarding | 1 week | Agency, GovWallet team | |
| Verification | Complete User Acceptance Testing | 1 week | Agency, Banking partner, Frontend interface team, GovWallet team |
| Complete Production Penny Testing | 1 week | Agency, Banking partner, Frontend interface team, GovWallet team |
