Orchestrating Collections

GovWallet orchestrates collections through a simple, secure process designed for efficiency and scale:

1. Start checkout: The payor initiates the payment or checkout flow in the agency’s frontend.

2. Submit payment request: The frontend sends the payment request to GovWallet.

3. Orchestrates the payment: GovWallet processes the request and routes the payment through the appropriate payment rail.

4. Initiate settlement: If the payment is processed via PayNow, GovWallet initiates the payment to the bank (or payment service provider). If it is processed via credit card, GovWallet initiates the card payment through a payment service provider.

5. Complete fund settlement: PayNow or the Payment Service Provider settles the payment with the agency’s bank account.

6. Record the transaction: GovWallet records the transaction and makes the transaction data available in the GovWallet Admin Portal.

7. Download the transaction report: The transaction report can be downloaded from the Administrative Portal for reconciliation and reporting purposes.

Getting Started

Onboarding to GovWallet: Refer to the onboarding timeline for an overview of the steps needed to onboard your agency onto GovWallet.