A Singapore Government Agency Website

StackOps Elastic (Serverless)

This guide covers StackOps Elastic Serverless. For the hosted deployment guide, see Elastic (Hosted).

Tailored for the Whole-of-Government (WOG), StackOps Elastic Serverless provides a fully managed, autoscaling observability platform. With no clusters to provision or manage, agencies gain immediate access to centralised log monitoring, infrastructure observability, application performance tracing, and security capabilities - all backed by Elastic’s serverless architecture. By leveraging StackOps Elastic, agencies can improve system reliability, enhance application security, and streamline DevSecOps collaboration.

Serverless vs. Hosted

Capability Serverless Hosted
Infrastructure management Fully managed by Elastic — no clusters to size, patch, or scale Agency manages deployment sizing and upgrades
Scaling Automatic and transparent Manual or autoscaling rules
AWS, Azure connectivity VPC endpoint (PrivateLink) VPC endpoint or public endpoint
Monitoring approach Agent-based and agentless (Managed Integrations) Agent-based
APM instrumentation OpenTelemetry-native via EDOT Elastic APM agents or OpenTelemetry
Pricing model Usage-based Subscription-based by deployment size

StackOps benefits

StackOps was developed to enable agencies to embrace Site Reliability Engineering (SRE), a practice that emphasises observing the performance of every component and service in a system. The SRE approach improves DevSecOps maturity by shifting logging and monitoring into the development cycle, ensuring that operational concerns and reliability concepts are built-in.

Adopting StackOps Elastic Serverless brings the following advantages:

  • Zero infrastructure overhead — No clusters to provision, scale, or maintain. Focus on observing your applications rather than managing your monitoring platform.
  • SLO tracking — Resolves issues with tracking Service Level Objectives (SLOs) for government services.
  • End-to-end visibility — Combines synthetic monitoring (outside-in), infrastructure monitoring (inside-out), and APM (code-level) for a complete observability picture.
  • Rapid time-to-value — Start monitoring within minutes using pre-built integrations for AWS services, web servers, and application frameworks.
  • Centralised platform — Offers a one-stop solution for monitoring the health and performance of government services, with built-in alerting, case management, and AI-assisted analysis.
  • Vendor-agnostic telemetry — OpenTelemetry support lets agencies own their data generation while leveraging Elastic’s analysis and visualisation capabilities.
  • Actionable metrics — Creates meaningful presentation of metrics that are aggregated based on what service owners, DevOps teams, and site reliability engineers need to know.
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